If the school's business office receives an outside scholarship for a student, the financial aid office must resolve the conflicting information for the student unless

• A. the student is no longer enrolled and is not intending to reenroll
• B. all Title IV aid for the period of enrollment had not been disbursed
• C. the student was on an approved Title IV leave of absence
• D. the outside scholarship is from a private donor.

Answer: (A)

When outside funds arrive for a student, the financial aid office must carefully reconcile any conflicting information to determine the correct Title IV aid amount and how the outside scholarship affects the student’s aid package. This ensures aid is awarded and disbursed accurately and complies with federal rules. The only time this reconciliation isn’t required is if the student is no longer enrolled and does not intend to reenroll, because there is no active enrollment or aid to adjust. In other situations—such as if there’s still Title IV aid to disburse, the student is on a Title IV-approved leave of absence, or the outside scholarship comes from a private donor—the reconciliation remains necessary to determine proper aid adjustments.